Returns Policy

Geinwo Enterprise Refund Policy

*Money back or item exchange.
*For Return product, applicable to non-food item ONLY and should be within 14 business days after customer received the item.
*The return item must be undamaged, unused, unopened and wihin its original package condition and customer should be liable for any fees including shipping for returning item.
*Please return to:
Geinwo Enterprise (002052387-T)
Blok 213 Taman Sentul Murni,
51000 Kuala Lumpur, Malaysia.


Shipping Policy:

*Geinwo Enterprise are not responsible for late arrival which is depending on the customer's country courier/post/delivery service and customs checking which is excluding weekends and public holidays.
*Geinwo Enterprise send the product declared as a gift in order to exclude the tax or import duty fees. 
*Customer are responsible for absorbing all fees for import duty, tax, additional fees where applicable. ( refer your customs policy).

 

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